Privacy Policy – GuideMe

Effective Date: July 21, 2025

Introduction
GuideMe ("we", "our", or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use the GuideMe mobile app.

1. Information We Collect
a. Personal Information:

• Name and email address
• Profile picture (optional)
• Language preferences
• Payment information (via third-party processors like Stripe)

b. Location Data:
With your permission, we collect your location to:

• Help you connect with nearby guides
• Recommend local experiences

c. Usage Data:
We track:

• Features you use
• Bookings made
• Messages sent
• Device and performance data

d. Cookies and Analytics:
We may use cookies or similar tools to help improve performance and user experience.

2. How We Use Your Info

• Operate and improve the app
• Match travelers and guides
• Personalize the app
• Process payments
• Communicate updates and offers
• Prevent abuse or fraud

3. Sharing Info
We don’t sell your data.
We may share it with:

• Payment providers (for transactions)
• Customer support tools
• Legal authorities if required

4. Deleting Your Account
You can delete your account in the app.
We’ll delete your profile and data, though some booking info may be kept for legal reasons.

5. Data Security
We use encryption and secure storage, but no system is 100% secure.

6. Children’s Privacy
The app is not for children under 13. We don’t knowingly collect their data.

7. Policy Updates
We may change this policy. We’ll notify you in-app or by email if it’s a major update.

8. Contact
Questions? Email: support@guidemeapp.com

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